Frequently asked questions
Where do you ship to?
We Ship ALL over the USA and Canada! Shipping is fast and will be delivered in impact-resistant packaging!
COVID-19 Update: Some shipping delays are expected!
How do I check the status of my order?
Each order is provided a tracking number! Simply enter that tracking number into the shipping service (USPS, UPS, FEDEX etc.) and you'll be given the expected delivery date!
When do you charge my credit card?
We charge your card the moment you make your order. Once your order is placed you'll see the amount reflected in your charges.
What's your return policy?
Clients are eligible for a refund for 30 days after delivery! If for any reason you aren't 100% satisfied with your order just ship it back and we'll refund it!
Buyers are required to pay for the return shipping!
Where do you donate?
10% of ALL sales are donated to the Nourish New York non-profit helping to feed the homeless and those in difficult situations due to the COVID-19 pandemic.
What kinds of materials are used?
Our packaging consists of eco-friendly cardboard to decrease our carbon footprints!